Fees: We are primarily a fee-for-service clinic. Many of our services are covered under private and employer health insurance plans. Please check with your insurance provider to find out what your specific plan will cover. Naturopathic and acupuncture treatments are exempt from HST.
- Cancellation of appointments: A cancellation fee of 50% of the treatment cost is applied to all cancellations taking place within 24 hours of the scheduled appointment. IV therapy appointments may be cancelled without penalty up until 8 am on the treatment day.
- No Show Policy: 1. Existing Patients - Should you fail to show for an appointment on more than one occasion, 50% of the appointment fee will becharged. 2. New Patients - Upon making your initial appointment, you will be asked to provide a credit card number. Fifty dollars ($50) will be charged to the card, ONLY in the event you fail to show for the initial appointment.
- Billing errors: If an error in billing occurs, please bring this to the attention of the front desk staff.